01202 533 363




Since 1981

HotelSmart is a leading, independent UK venue finding & hotel booking agency.

With a winning combination of experienced staff and the latest technology we provide a highly personalised accommodation, conference & events service that is completely free of charge.

Small, dependable


We have NEVER let a client down!


Save Money

We negotiate, YOU benefit 


Save Time

We organise it ALL for you

Since 1981 HotelSmart has booked over 2 million hotel rooms for government departments, NGOs, blue chip companies, SMEs, group travellers and event organisers.


Highly qualified, friendly & reliable.

Each client is assigned their own team member who will really get to know you, and will go that extra mile when it comes to meeting your exacting requirements.

Kim Taylor, Director, HotelSmart

Kim Taylor

Jo Marshall, Director, HotelSmart

Jo Marshall

The Team at HotelSmart

Caroline, Denise, Rachel & Chrys
Here to help

We deal direct with hotel groups large and small, as well as independent hotels, guesthouses, B&B accommodation owners, serviced apartments – anywhere to secure the best possible rate to fit your budget requirements .

All negotiated discounts are passed on to you in full!


The team at HotelSmart offers a unique, personalised service, both to your company and to the individuals that work for you.

We are proud of our 100% success rate securing hotel rooms for groups, events and field staff across a wide range of industries.

Fantastic Level of Service

"HotelSmart have provided exactly what we require at a price and service that suits our clients and our business model. As a company with over 130 field staff, our demand for a robust and user friendly supplier for accommodation bookings for our nationwide network of employees was seen as a real challenge. HotelSmart ticked every box."

Telecommunications service provider, Chippenham

Professional & Friendly

“The service is professional and the input that HotelSmart has had on the overall field service to our customers has improved. The well-being of our engineers is at the forefront of our business; HotelSmart has increased the standard and eradicated totally the day-to-day stress of locating and booking quality accommodation."

Telecommunications & Data Technology company, Glasgow

Easy to deal with

“It has been a pleasure working with you and your clients over the past few years, and I hope that your business continues to grow … you really have been one of the nicest and easiest travel companies I have ever worked with."

Lance at the Statham Lodge Hotel, Cheshire

Saved us hours each week

“We find your staff very friendly and always happy to help. Any queries (not that there are many) are dealt with swiftly. We are very happy that we came across your website and would recommend you to anyone looking for this kind of service. HotelSmart has saved us hours each week looking for hotels for our engineers"

Maintenance Engineering company, Bury

Helpful & Efficient

“HotelSmart provide an excellent service and regularly support us with finding and booking accommodation. They are always helpful and efficient and work hard to get us the best possible deal.  I would highly recommend them!”

A University

Perfect Location

“Thank you so much for finding such an excellent hotel for us and at such an amazing price too. Everyone was very pleased with their rooms and the staff was so nice and accommodating. The location was just perfect and set in lovely countryside all around.”

Group travel client

I have used them for 10 years

“I suggest you work with HotelSmart to source a venue for you.

 I have worked with them for over ten years ... if you brief them with what you need, budget etc they will help you. It's a free service and I could not do my job without them!”

A happy client

Hard Work & Patience

“Thank you for all your hard work and patience on this venue search and getting the discount ... We are so pleased with you - we would have had to cancel if you couldn't arrange this.”

Another happy client

I am Greatly Impressed

“I am an experienced Government traveller having had variable responses with larger Hotel Booking Agencies. I called the contact number provided with similar expectations - instead I was met with courtesy, professionalism and quick responses. I am greatly impressed. Kim's support & assistance is complemented well by the excellent in-service team who deliver quietly and efficiently


“Jo, you are an absolute lifesaver!!

 Thank-you so much, you and your colleagues really do know and demonstrate the meaning of brilliant service. Very grateful indeed...”


Call us on:
01202 533363

Talk to:
Kim Taylor
Jo Marshall

Office hours:
Monday-Friday: 9am-5pm
Closed Saturday & Sunday

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